Shipping Policy
We work to prepare jewelry orders carefully and provide clear shipping expectations.
Order Processing
Orders are generally prepared within up to 5 business days after they are received. Processing may take longer during holidays, high-volume periods, inventory checks, address verification, or packaging review.
Estimated Delivery Time
After dispatch, delivery commonly takes approximately 10–20 business days, depending on destination, carrier routing, local delivery conditions, and other logistics factors.
Delivery estimates are provided for general guidance and are not guaranteed arrival dates.
Packaging and Handling
Jewelry items may require careful packaging to help reduce movement during transit. Package presentation may vary depending on item type, size, and fulfillment requirements.
Tracking Information
When tracking details are available, they may be shared using the contact information connected with the order. Tracking systems may need additional time before movement appears online after dispatch.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information. Missing unit numbers, incorrect postal codes, or incomplete address details may cause delivery delays or unsuccessful delivery attempts.
Possible Delays
Delivery may be affected by conditions outside routine processing, including:
- Carrier congestion
- Severe weather
- Public holidays
- Local transportation interruptions
- Customs or inspection procedures where applicable
- Address verification issues
Shipping Support
If a shipment appears delayed beyond the estimated delivery range, please contact:
We will review the available shipping information and assist where reasonably possible.