Contact Us

Our customer support team is available to assist with product questions, order-related inquiries, delivery concerns, return requests, and general store policy questions.

Email:
service@crystalariurm.com

Phone:
(310) 652-8006

Contact Address:
534 N La Cienega Blvd Suite B, West Hollywood, CA 90048

To help us review your request efficiently, please include the most relevant details, such as:

  • Product name or product page reference
  • Order reference, if your inquiry relates to an existing order
  • A short description of your question or concern
  • Clear photos, if the matter involves item condition, packaging, or an incorrect product

Messages are reviewed carefully and answered in the order received. During weekends, holidays, or high-volume periods, response times may be longer than usual.

For your privacy, please avoid sending personal information that is not necessary for customer service review.