FAQ

What type of products does Crystalariurm™ offer?

Crystalariurm™ offers jewelry and accessory-style products for everyday wear, gifting, and personal styling. Product-specific details are shown on each item page.

Can jewelry colors look different in person?

Yes. Jewelry color, shine, stone tone, and finish may appear slightly different due to lighting, photography, screen settings, or natural material variation.

How should I care for jewelry items?

To help maintain appearance, keep jewelry away from excessive moisture, perfumes, lotions, chemicals, and prolonged direct sunlight. Store pieces separately when not in use to reduce scratching or tangling.

Are all measurements exact?

Measurements are provided as close references. Small variations may occur depending on product shape, manual measurement, or production differences.

What should I do if my item arrives damaged?

Please contact support promptly with clear photos of the item and packaging. We will review the issue according to our Return Policy.

Can I return jewelry?

Eligible return requests may be submitted within the return period below. Items must meet the condition requirements stated in the policy.

What if I have sensitive skin?

If you have known skin sensitivities or allergies, please review the product details carefully before use. Discontinue wearing an item if irritation occurs.